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Refund policy

Last Updated: 12 December 2023

Thank you for choosing WP TOOL MART for your premium WordPress themes and plugins. We appreciate your business and are committed to delivering high-quality products. Please read our Non-Refund Policy carefully before making a purchase.

1. All Sales Are Final

We do not offer refunds or exchanges for our premium WordPress themes and plugins. Once a purchase is made, it is considered final and non-refundable. Please ensure that you carefully review product details, features, and compatibility before completing your purchase.

2. Product Evaluation

We encourage users to thoroughly evaluate our products before making a purchase decision. Take advantage of any available product demonstrations, trials, or documentation to ensure that the product meets your specific requirements.

3. Exceptions

Refunds will only be considered in the following circumstances:

  • Product Defects: If you encounter a significant defect or issue that prevents you from using the product as intended, we will investigate the matter and may provide a refund at our discretion.

  • Non-Delivery: In the event that you do not receive the product within a reasonable time frame after purchase, you may be eligible for a refund.

4. Contact Us

If you believe you qualify for a refund under the exceptional circumstances outlined above, please contact us at [email protected]. Include your order number, a detailed explanation of the issue, and any supporting evidence (such as screenshots or error messages).

5. Changes to This Non-Refund Policy

We reserve the right to update or modify this Non-Refund Policy at any time. Any changes will be effective immediately and will be communicated through our website or by email.

Thank you for choosing WP TOOL MART!

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We appreciate your interest and will get back to you within 48 hours. Rest assured, we’re here to help resolve your issue.